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Guest Pet Policy

For our guests who choose to visit with their pets, kindly observe the following guidelines:

  • Pets must be leashed and under their owner’s control at all times in outdoor public areas on property.
  • Pets are not permitted in pool areas, at golf practice facilities, on golf courses or indoor public areas at any time.
  • For health and safety purposes, pets may not sit at or on top of tables while visiting the outdoor areas of Resort restaurants.
  • Pet owners are responsible for promptly picking up after their pets and bringing the appropriate materials to do so.
  • Should any pet display dangerous, aggressive or unacceptable behavior (including but not limited to biting, excessive barking and/or evidence of disease), Pelican Hill reserves the right for their immediate removal.
  • Pelican Hill welcomes up to two (2) well-mannered, house-trained, disease-free dogs per Bungalow or Villa. Other pets, including but not limited to cats, birds and reptiles, may not stay at or visit the resort.
  • In advance of arrival, guests must disclose their intent to occupy a Villa or Bungalow with a pet.
  • Upon booking, a Pet Agreement must be signed and a non-refundable fee will be assessed to cover the costs of deep-cleaning following a pet’s visit.
  • Please reference the Pet Agreement for complete policies relating to housekeeping services, noise complaints, damages to accommodations and more.
  • While Emotional Support Animals or Comfort Animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals under the ADA and remain subject to the pet agreement and non-refundable fee.