Exclusive Services

The Luxuries of Home, The Service of a Five-Star Resort.

The Villa Program is meticulously designed to create a highly personalized experience. By understanding your desires and preferences, your Villa Coordinator, Concierge, Butler and Housekeeping staff will customize your entire visit for you. They are personally assigned to you and have one single purpose – to provide you with the most exceptional service not found anywhere else. From an intimate couples’ weekend to a multi-generational family vacation, every visit has been anticipated. Our philosophy is simple; if it can be done, it will be done. It’s a standard that’s likely to redefine and elevate the notion of hospitality.


The Personal Touch

The perfect experience is oftentimes created by the minute details. Perhaps it’s your favorite newspaper or magazine waiting for you in your Villa. Or a delectable plate of the finest charcuterie and cheeses to enjoy as the sun recedes behind the Pacific. Anything to make your stay absolutely flawless, including personalized amenities, will be anticipated and ready for your arrival.

  • Complimentary snacks and beverages
  • Preferred magazines and newspapers
  • Personalized items for returning guests
  • Pre-selected and customized grocery packages


At the Concierge Gallery, you will be able to virtually experience all the luxurious activities found at the Resort on 48″ monitors. Whether you desire dinner reservations, planned excursions or perhaps something you may not have thought of, your Concierge will personally create and plan your stay at the Resort so your experience exceeds your vision.


Each Villa is assigned a Butler to thoughtfully take care of the details that create the perfect escape and to ensure you receive service beyond your expectations. Your Butler can unpack for you or provide the perfect pillow. For returning guests, your Butler can arrange to have your Villa prepared with family photos. Anything to ensure your stay is simply unforgettable.

Villa Coordinator

Crafting the perfect experience begins with the Villa Coordinator. It is their desire to leave no stone unturned and to graciously handle any special requests you so desire. Whether that’s meeting certain dietary restrictions, securing your favorite table each night or planning a special occasion, your Villa Coordinator ensures that your stay at the Resort is planned the exact way you have envisioned. As a Villa guest, you will receive a fully customized itinerary, along with your personalized preferences in an elegant booklet and brochure packet. Your personal Villa Coordinator will be happy to arrange the following:

  • Transportation to and from the Resort
  • Hotel, Club House or In-Villa check in
  • Dinner reservations
  • Spa reservations
  • Adult activities
  • Children’s activities
  • Special occasions
  • In-Villa hospitality
  • In-Villa snacks and beverages throughout your stay
  • Set up In-Villa personalized bar
  • Dietary restrictions
  • Housekeeping
  • Grocery delivery
  • Laundry

In-Villa Dining

Indulge in a sumptuous dining experience right in the lavish comfort of your Villa residence. With advance notice (72-hours), an In-Villa Personal Dining Experience can be arranged to accommodate groups of two to eight, or cater to larger parties of eight to fifteen.

Two – Eight People
A delectable sit-down lunch or dinner pampers you and your guests with a choice of three special appetizers, three delicious entrées and three heavenly desserts. The Villa staff takes care of everything – all you have to do is relax and enjoy.

Eight – 15 People
A luxurious standup cocktail reception including lunch or dinner can be tailored to your individual preferences. Our Catering Manager can provide you with gourmet choices of appetizers, entrées and desserts, or a custom menu can be crafted by our Executive Chef for a more specialized experience. Either way, the Villa staff is there to serve you and your guests.

Services & Amenities

As an added benefit of our beautifully appointed Villas, we offer a variety of Resort services and amenities to complement your extended stay. In addition, our gracious staff is available 24 hours a day to attend to all of your needs.

We offer pre-arrival personal touches and preferences to make you feel at home:

  • Complimentary Valet Parking
  • Complimentary Wireless Internet Access
  • Cribs Available Upon Request
  • Personal Grocery Program, Exclusive Spa and Golf Reservations
  • Appointed Butler Services upon arrival
  • Concierge Services for dining, Spa, golf, coach services and personal requests
  • 24-hour Hospitality Services assistance
  • 24-hour Security Services
  • 24-hour In-Room Dining
  • Fully equipped kitchen with housewares, dishes, glassware, silverware
  • Unlimited use of the Coliseum Pool
  • Unlimited access to The Spa, Spa Fitness Center and Locker Rooms
  • Signing privileges throughout the Resort
  • Access to Camp Pelican™
  • Complimentary Coach Services to Crystal Cove Beach & Fashion Island®

“Add-On” Amenities & Services

  • Daily Housekeeping Services
  • Daily Turndown
  • Laundry Services

Daily Resort Services Package:

  • Shoe Shine
  • Coffee Refresh


Resort Life meets Residential Rentals

Our guests have found that a Villa Extended Stay is the perfect solution for a long vacation or a variety of home transitions, such as; home renovation, restoration due to water or fire damage, a job relocation or any other short-term housing need.

Out turn-key program makes moving-in simple and takes the hassle out of finding a temporary residence. All of our two, three, and four-bedroom Villas are beautifully furnished, plus fully equipped down to the housewares and linens. We also offer a lower competitive rate for stays over 10 days.

For more information, we invite you to call our Villa Team at: 866.535.7102

Golf Sunset