Please advise the Spa staff of any medical conditions or concerns that may affect your treatment selections. Some services are not recommended for guests who have hypertension, are pregnant or who may have other specific conditions.
After your visit to the Spa, we invite you to share the experiences you most enjoyed and the people who most impressed you on our Spa Comment Card.
Our Spa includes 22 private treatment rooms, a full-service salon with a private treatment room, as well as ample areas for rest and relaxation. Our Acqua Colonnades feature herbal steam rooms, saunas and saltwater soaking tubs and are complimentary to Resort guests and day guests receiving treatments.
Spa reservations may be made through The Spa or through Resort reservations. We suggest you book your treatments well in advance. Once booked, we will follow up with a reminder, if you choose. We request a 24-hour notice to cancel or change a Spa reservation. Changes made within the 24 hours will be charged 50% of the treatment total, and no-shows will be charged in full.
We invite you to check in 30 minutes prior to your scheduled services to relax and prepare for your treatment in our Acqua Colonnades, which include herbal steam rooms, saunas and saltwater soaking tubs. Late arrivals will result in an abbreviated service.
Service providers and support staff will receive gratuities through our 22% service charge, which is added to the treatment total.
The Spa at Pelican Hill is a place for natural connection, with one’s self, or among friends and family. We request you “unplug” during your visit by turning off all cellular phones. Spa lounges are considered quiet areas, so please be mindful of this.
Please bring minimal belongings.
Our Spa experience and fitness facilities is designed for adults 16 years of age (with parental consent) and older.
Spa gift cards are available in any denomination for the perfect way to treat a loved one and share the spa spirit.