Skip to Content
Villa Terrace

Frequently Asked Questions

How may we assist you?

For guests looking to make Pelican Hill their home away from home, we offer competitive lower rates for stays of 14 or more consecutive nights. Additionally, extended stay guests over 30 nights are eligible to receive a full refund of the 10.25% transient occupancy (hotel) tax assessed to your guest room.

Please click here for pricing and availability or to schedule a tour.

Pelican Hill welcomes up to two well-mannered, house-trained, disease-free dogs per Bungalow or Villa. Other pets, including but not limited to cats, birds and reptiles, may not stay at or visit the resort.

Prior to arrival, a Pet Agreement must be signed and a non-refundable fee will be assessed to cover the costs of deep-cleaning following a pet’s visit. For more information about our pet policy, click here.

Each Villa includes access to a private one- or two-car garage, included in the Resort Fee.

For a turnkey experience, your Villa is fully furnished, including a gourmet kitchen equipped with cookware, small appliances, dishes, glassware, silverware, Wolf appliances, Sub Zero refrigerator and wine cabinet.

A washer and dryer is conveniently located in each villa, along with all utilities. If you wish, additional flatware, china and glassware is available for a small fee.

Complete Villa amenities and services include access to:

  • Transportation within the Resort
  • Personalized grocery delivery program
  • Housekeeping and laundry services
  • Concierge services
  • 24-hour security services
  • In-Room dining
  • Exclusive access to preferred golf and dining reservations
  • Unlimited use of the private Villa Club Pool with cabana rentals
  • Signing privileges throughout the Resort
  • Espresso maker and milk frother with gourmet pods
  • High-speed wireless Internet connections
  • Digital newspapers

Accessibility features include:

  • Accessible Villa bathrooms
  • Business center entrance
  • Fitness center entrance
  • Accessible parking at Villa home areas
  • Villa entrance
  • Villa Restaurants and lounge
  • Route to accessible guest rooms
  • Service animals allowed for persons with disabilities
  • Lift access at all five Spa entrances
  • Wheelchair accessible patio

Licensed real estate professionals are eligible to earn a 5% commission and IATA accredited travel advisors earn a 10% commission on Extended Stay contracts, to be issued upon the guest’s departure. Extended Stay Program rates cannot be combined with any other offer, promotion or discount program. To refer a client, please click below.